What our Customers Think!
"This was a quality job. We were very pleased with the entire project.The employees were very friendly, knowledgeable and courteous. We were very pleased Chad and his crew's great landscaping vision. The landscaping crew did a good job of cleaning up daily at the end of each work day. Communication during this entire project was very good. We expanded our project twice and Serenity was able to accommodate us both times. We would definitely recommend Serenity for all your landscaping needs." ~Donald Hilman, Monument
"I was very impressed with the Serenity Landscaping crew's level of expertise, perfectionism, and professionalism. I have never had a crew work for me that work together as well as Serenity Landscaping's crew. I would hire them in an instant to complete any other landscaping jobs for me. They worked tirelessly, cleaned up after themselves, and corrected any mishaps. I was thoroughly impressed. Every time I look at my new backyard I experience the thrill all over again. THANK YOU Chad and Crew! You are AWESOME!!!!" ~Carolyn Hunt, Colorado Springs
"My wife and I couldn't be more thrilled with the work they did. We brought them a very crude sketch of what we had in mind. Owner Chad and landscape designer Carmen, after looking at my yard, then brought us their design and a quote. Their plan took my ideas and made them much better, which is the big reason we went with them even though they were a bit higher than the next lowest bid ( which didn't really improve on my amateur plan). One of the reasons we really loved Serenity was that they were regularly consulting with us during the project about new ideas they had (at no extra charge) on how to improve the project while it was underway - and how they solicited our views on the next steps in the project. There was real synergy between them and us, and they seemed as invested in the project's outcome as we were. We made at least three modifications to the original plan to account for unforeseen circumstances ( e.g., a tree root that was too close to the surface precluded what we were planning to do), and in each case we worked together to come up with great solutions. The project included landscape lighting, and they made sure we were happy with the planned position of each light before they installed it. They are perfectionists and artisans. For the flagstone patio, stairs, and path, they chose shapes of stones that fit together very tightly, without the large gaps that I've seen elsewhere. Likewise with the stone retaining wall they built. Carmen chose a nice variety of deer-proof plantings, then arranged them beautifully. They all had a one-year warranty, and she contacted us a year later to set up a time when she could meet with us to look inspect all the plantings to identify ones that needed to be replaced for free. The result is gorgeous. We've received many compliments from neighbors, including those wanting to know who did the project. We've also twice won "yard of the month" through our neighborhood association. Serenity Landscaping is excellent. I would definitely use them again - and would (and have!) recommended them to others." ~David Fitzkee, Colorado Springs
"Chad returned my call promptly and set an appointment to view my yard. I wanted to meet with him sooner but he was quite busy. He is very pleasant, knowledgeable. He made a lot of good suggestions during the initial consultation. The start date was delayed due to weather delaying the progress on the job he completed before mine. He kept in touch with me to let me know why we would be delayed. I appreciate his professionalism. They put in a flagstone patio and granite retaining wall in the front yard. A new sprinkler system, grass, planting beds and trees. They made a flagstone path from the front drive along the side of the house to the back yard. In the back yard-They connected two existing slabs with flagstone walkways, installed new sprinklers, grass, planting beds and planted trees. We started with an idea of what I wanted and worked together to incorporate trees that will thrive, less grass, more efficient sprinklers. Once they started they worked daily until the work was completed. Chad was responsive to my concerns. I appreciated his feedback. They cleaned up daily. He and his crew were pleasant and professional and aware of the impact on the neighbors. My whole landscape is done. I am thrilled with the end result." ~ Shera Johnson, Monument
"I was impressed with Chad's landscaping knowledge from the start and equally impressed with Carmen's (the designer).visualization of what the new areas could look like. The project went well from day one. The workers were always on time, were polite and professional. As the project evolved and questions came up, I was always included in the decisions. And if I saw something I wanted changed, they were very willing to respond. With the exception of the new plantings (which weren't put in place until mid May) the work was completed in about 3 days. All in all, it couldn't have been a better experience." ~Judith Stanbrough, Colorado Springs
"From their initial visit prior to their bid, Chad and Carmen worked very hard to get our business. They took our ideas and created a solid plan for our yard, asked for our input throughout the bid process, and came back twice to be sure that they were designing what we envisioned for our yard. Their bid was clear, the terms fair, and the price estimate was in line with the other bids that we had for the project.
On their first day of work, the crew showed up on time, eager to get started. Throughout the project, everyone was on time and worked very hard. Chad, Carmen, Ernesto, Carlos, Lance, and Kim were all professional, easy to get along with, and very hard working. They obviously enjoy what they do.
Of course, everything didn’t go according to plan. After the crew excavated and leveled the back yard area for the paver patio and started to lay the pavers, I noticed that our old retaining wall (above which they were building the paver patio) had started to move. The original retaining wall that created the level area where we were putting the pavers was starting to fail, as it had not been properly built (during the construction of our house in 2004). So Chad had to stop laying pavers, remove what had already been done, rent an excavator and dig out the old retaining wall. He found more boulders that matched our original walls, and then built a new, stronger, better engineered wall. While this added some expense to the original bid, Chad was very flexible and understanding in our negotiations. He built the new wall and got the project back on track in just a few days.
All during the work, Chad asked questions, making sure that what they were doing was what we wanted. He would sometimes stay late to review the day’s progress with us and outline the next day’s objectives. He did an excellent job of keeping us informed. He and Carmen were almost always available to answer our many questions (of course, we sometimes had to leave a phone message, but they were excellent about returning phone calls.)
The project was finished on time and looks great. While we have had one or two very minor issues that have required that Chad return (adjusting sprinkler heads and settings, etc), he has been very happy to stop by and take care of any items that arise. Chad’s patience, attention to all aspects of the work, and experience ensured that the job was done well, completed on time, and did not exceed the revised bid price. We have been very happy with the way the entire project worked out. We look forward to enjoying our new yard for many years to come." ~Charles Sulfrian, Colorado Springs
"These guys were very nice & did a really great job! They were very precise in their paving and the lawn, concrete and all other landscaping looks great. They always cleaned up their mess and were there from 7:30 until around 4:30." ~Robin Edwards, Falcon
"Punctual, from the first appointment to completion. If they could not make it to a start time or appointment they always called to reschedule. Work was completed quickly, professionally, and all work was of very high quality. The designer and landscaper went out of their way to recommend ideas and solutions to specific areas, and worked hard to give us what we wanted. Cost was relatively high but quality usually is. My wife and I are very pleased with the results, and we will employ their services again, and I have no reservations about recommending them to others." ~ Kelly Abbott, Colorado Springs
"My wife and I are not accustomed to planning a large landscaping project. We asked a lot of questions and were in attendance to view the proceedings. Chad and Carmen explained each of the steps as they happened and we followed the sketch to make sure we understood. By the end of each day, we were feeling more and more comfortable with the work. The individuals implementing the plan were very competent at multi-tasking and kept us "in the loop" , which was very helpful. The whole project was fun and exciting to watch come to fruition.
The end result has been exceptional and we are very pleased. The presentation is unique to the neighborhood and the feature of our property. We highly recommend Serenity Landscaping and, in fact, some of our neighbors have already used them for their landscaping projects!" ~John Bloom, Colorado Springs
"After a couple of meetings with Carmen to express our goals in 'fixing' the erosion-prone sandy slope to the street, we felt confident to proceed with a contract to do the work. She helped us in the selection of rock to use for the walls and the best plants for our purpose. The work was postponed once because of other season-related priorities, but once started, the work was completed in about 3 days. It looks better than we had imagined, and with a few additional plants we can put in in the spring, we expect it to look even better when things leaf out. We also had a flagstone walk with a few steps put in to connect the deck to the lawn below. Chad even showed me that there are drip-line fittings to allow connecting a garden hose, making winter watering much easier. Overall, a very positive experience." ~Richard Liedtke, Peyton
"Friday the 13th was a lucky day for the HOA. We had received a number of plans and estimates for the area in question. While Serenity was not the least expensive estimate, their plans were much more imaginative. Because of recommendations from previous customers, we decided to spend more and hoped to get more. They did a superb job. They not only implemented the plan beautifully. They noticed a place where the ground had settled against the foundation of the house and even though it wasn't part of their estimate, they pulled the existing rock away from the foundation, filled the area and compacted it to make the drainage work correctly, They had a very professional and friendly crew. They worked quickly, finishing the work in a single day. The resulting landscaping is SO attractive and such a huge improvement over what was there before. The homeowners are very happy with the work that was performed. Serenity even power-washed the driveway to remove the marks left by the skid-loader. We could not be happier with the work they did and would definitely hire them again." ~Susan Ihns, Colorado Springs
"They were hard workers and very easy to work with. They did an excellent job, were quite responsive, and we're very pleased with all that they did. We rated the price above as excellent because we were pleased with the cost; however, we did not get any other estimates to compare it with." ~James Wince, Colorado Springs
"From the estimate to completion, the work was done professionally and promptly. Chad is a nice guy and has a good eye for design. We were very impressed with his layout and have received many compliments from friends and family.
Chad's workers were also very polite and friendly. We couldn't have asked for a smoother running project- on time and on budget!
He finished the job by power washing our driveway to remove sand from the installation- We are very pleased." ~Barry Young, Colorado Springs
"From the initial quote we knew that Serenity Landscaping was the ideal company to do our landscaping. Chad and his employees are very professional and straight forward. They said it would take about 2 days to do the whole yard and they were right on. There was also no "hidden fees". Our quote was the total cost of the job. They showed up on time and worked non-stop until it was done. They were extremely respectful and made sure that we were included in every major step in the landscaping making sure that it was exactly the way we wanted it. They also made sure that the sprinklers were in working order and that we knew how to work the new system that they put in and how to drain them. All of the employees were knowledgeable and enjoyable to talk to. Chad is a great communicator and an awesome business owner! We couldn't have asked for a better experience! We will be recommending Serenity Landscaping to all of our friends and family and we will use them again as well." ~Gareth J. Kilpatrick, Colorado Springs
"Kim came out to a vacant yard and talking together, she designed a yard beyond our expectations. Along the way, she accommodated our many questions and resigned the plan as needed. (which was numerous times!) She took us to nurseries to educate us about tress, plants, and rocks. She was prompt on returning calls and keeping us up to date on our start date (which was pushed back a few weeks due to weather and jobs taking a little longer than expected). It went wonderful--better than we expected and we just totally love our new landscaped yard!!! The workers were kind, courteous, and very hard working. They were on the job early in the morning until some days 7:00pm. They would always verify with us if they needed to on placement of rocks and walkways. If you ever put in a set of steps, take the option of the LED lights. Well worth the extra money!" ~Mary Mellinger, Colorado Springs